Effective Date: June 22, 2026 • Last Updated: June 22, 2026
Colioe.io ("Colioe", "we", "our", "us") is committed to protecting your privacy and securing your personal data. By using our services, you agree to this Privacy Policy.
This Policy covers personal data collected when you create an account, purchase services, manage domains, manage billing, use communications services, or interact with support.
Account, billing, domain registration, support, usage, security, analytics and operational information.
Customer Content includes files, databases, emails, configurations, source code, application data, and other content stored or processed using Colioe services.
Colioe does not routinely access customer content and limits access through technical and organizational controls. Access may occur where necessary to provide services, investigate abuse, comply with legal obligations, respond to support requests, protect the platform, or enforce our Terms.
Except as described in this Policy, Colioe does not use Customer Content for advertising, profiling, or sale to third parties.
Certain services may offer AI-powered functionality such as summarization, classification, search, workflow automation, security analysis, and productivity enhancements.
Information submitted to AI features may be processed by Colioe or third-party AI providers solely for providing the requested functionality.
Customer Content submitted to AI features is not used to train Colioe AI models or third-party general-purpose AI models unless explicitly authorized by the customer.
We maintain records relating to payments, credits, refunds, account balances, invoices, tax records, and withdrawal requests.
We may use analytics, monitoring, telemetry, and observability platforms to improve reliability, performance, security, and user experience. These may include analytics and monitoring providers.
We may send product announcements, feature updates, newsletters, promotional communications, and marketing materials where permitted by law. You may opt out of marketing communications at any time.
We may share information with payment processors, domain providers, infrastructure vendors, subprocessors, legal authorities, and other service providers as necessary to operate the platform.
Colioe may engage carefully selected subprocessors to provide infrastructure, payment processing, security, monitoring, support, analytics, domain registration, communications, and other operational services.
We employ encryption, access controls, monitoring, security reviews, and other safeguards designed to protect personal data.
For email services, Colioe processes email metadata and content as necessary to provide delivery, storage, routing, spam filtering, abuse prevention, malware detection, security analysis, and related functionality.
Automated systems may scan email content for spam detection, malware detection, security threats, and abuse prevention.
Colioe may disclose information where required by law, court order, subpoena, legal process, regulatory requirement, or to protect rights, property, safety, security, customers, or the public within jurisdictions where Colioe legally operates from time to time (currently including the United States and Bangladesh).
If Colioe is involved in a merger, acquisition, financing transaction, corporate reorganization, bankruptcy, asset sale, or similar transaction, personal data may be transferred as part of that transaction subject to applicable law.
Where applicable, Colioe offers a Data Processing Addendum governing the processing of personal data on behalf of customers acting as data controllers.
Depending on your jurisdiction, you may have rights relating to access, correction, deletion, portability, restriction, objection, and withdrawal of consent.
We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
We use cookies and similar technologies for authentication, security, functionality, analytics, and performance.
Services are not directed to children under 16.
We may update this Privacy Policy from time to time.
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